Shipping policy

Digital Product Delivery

All products sold in this store are digital products. No physical items will be shipped.


Delivery Time

After completing your purchase, you will receive immediate access to your product through a download link available on the order confirmation page.

Additionally, product files and access information may be sent to your email within 2 business days for backup and convenience.


Customer Responsibility

Customers are responsible for providing a valid and correct email address at checkout. We are not responsible for delivery issues caused by incorrect or incomplete contact information.

Customers are also responsible for downloading and securely storing their purchased files.


Delivery Issues

If you experience any problems accessing or receiving your files, please contact our support team. We aim to respond to all delivery-related inquiries within 24–48 hours.


Order Confirmation

Customers will receive an order confirmation email after purchase. If you do not receive this email, please check your spam or junk folder before contacting support.


Contact

For questions regarding delivery or access to your product, customers may contact us via 0VertexShop0@gmail.com